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At Sentry Security, we vave been providing the highest level of hotel security services in the New Orleans Metro area for over 24 years. Every hotel that we contact with has different safety and security concerns, a unique image to project, and individual needs. We have the hotel security experience necessary to provide customized services to each one of our hotel clients. Doing so help ensure New Orleans' status as a world class vacation destination.

We work closely with hotel management to ensure that our hotel security services fit their budget while exceeding the safety requirements, and expectations you demand. Everything can be customized, including:


Some hotel properties want present an extremely upscale image, so our hotel security officers might wear a suit and tie and staff a concierge desk. In other settings, our hotel security officers may wear a more typical security guard uniform. Sentry Security guard  uniforms and equipment may depend on security risks associated with the location of a hotel.

We understand that our clients are often working within a corporate budget, and we work with management to ensure that we meet your safety and security needs while keeping within that budget. In order to improve efficiency and get the most out of the allotted security budget, many hotels ask to have our officers perform ancillary duties, such as bill drop off and newspaper distribution.


No two hotel security service plans are the same. While some hotels will expect officers to assist guests and staff with a variety of issues and tasks, other may only require regular patrols. What ever you may require, we are happy to accommodate your specific needs. Hotel security officers duties may include:

  • General Security 
  • Regular and irregular patrols of the interior and exterior  
  • Gatekeeper duties
  • Enforce all hotel rules and regulations
  • Handle any special circumstances or incidents   
  • Inspections of outgoing laundry and trash by cleaning service   
  • Inspect suspicious vehicles
  • Controlled Area Access   
  • Enforce access procedures using IDs, badges, etc  
  • Secure entrances and exits after hotel hours  
  • Open and close entrances as needed during each work day
  • Emergency Preparedness   
  • Create and maintain hotel loss prevention plans 
  • Regular inspections of fire safety equipment   
  • First response to fire and other emergencies  
  • Employee and Guest evacuation plans
  • Partner with Facility Management  
  • Daily and monthly incident and activity reports  
  • Attend routine meetings with staff and management  
  • Supervise site security staff  
  • Manage special events
  • Facility Staff and Resident Support  
  • Escort guests and visitors after hours   
  • Assist with guest and visitor safety  
  • Provide general service to guests
  • Ancillary Duties and other Staff Assistance


These top companies trust Sentry Security for their protection needs: