Retail shopping centers and individual shops present a unique range of safety and security concerns. Retail security officers are required to handle a wide variety of situations, from criminal activity to lost children. They must be capable of effective interaction with local law enforcement agencies, the public and retail tenants. At Sentry Security, we provide only the best trained officers to protect your retail location. We guarantee that every officer is individually trained for your location and fully capable of responding to any given safety or security situation at your location. We create your retail security services based on your exact needs; everything is fully customized, from regular duties to our officers’ uniforms.

Our mission in retail security is to represent your brand and store management in a positive manner, protecting from losses, while serving the public. Security in retail isn’t just loss prevention; theft, vandalism, and trespassing all pose a risk of property damage or loss. Our retail security services are designed to prevent these losses or damages due to:

• Theft and pick pocketing
• Vandalism and graffiti
• Trespassing, loitering and vagrants
• Safety hazards such a spills and obstructions
• Relationship with customers and employees

Our Sentry Security officers provide an often over looked service to retail management, they are also Good Will Ambassadors. We understand that you’re trying maximize sales, and return visits are crucial to this end. Our retail security services are designed to support this by using:

• Courtesy
• Common sense
• Tact
• Diplomacy
• Extensive knowledge of your site
• Our mission is to represent, serve, and protect

Our officers partner with retail management, projecting a positive overall image while providing a safe and helpful environment that customers will want to return to. Sentry retail security services involves rendering assistance wherever and however it is needed, such as:

• Giving directions and general information
• Assisting in special circumstances such as a missing child or misplaced keys
• Politely correcting discrepancies
• Being pro-active

Law Enforcement Relations

At Sentry Security, we understand that local law enforcement our partners. We have developed positive relationships with local police to cooperate and assist in whatever way necessary. We understand our legal authority and that of local law enforcement. When appropriate, we handle safety and security issues in-house and refer to police and emergency contacts as necessary.

Special Issues

Retail locations have unique circumstances or environments to consider. We take every concern of the retail environment into account and offer fully customized retail security services to meet those needs. We handle a variety of special issues including:

• Juvenile gangs and graffiti deterrents
• Senior citizens, disabled, and mentally challenged persons training
• Vagrants, Loiterers and Homeless dispersal
• Inoperable elevators, escalators, stairways monitoring
• Catastrophic situations
• Parking lots and garages
• Crime deterrents
• Vandalism
• Speeding
• Potholes
• Lighting and Visibility
• Access control
• Valet parking
• Money Collection, Transport, and Storage
• CCTV and Alarms
• Components
• Loss Prevention Control Room